We're Hiring! Customer Service & Sales Assistant - Electrical Company 🌟 📍 Location: Barking 🕒 Full-Time | Monday to Friday Are you organised, customer-focused, and ready to join a dynamic team in the electrical industry? We're looking for a Customer Service & Sales Assistant to support our operations and provide top-quality service to our customers and engineers. 🔧 Key Responsibilities Customer Service: Respond to customer inquiries with professionalism and clarity. Resolve complaints efficiently to maintain customer satisfaction. Deliver exceptional service in every interaction.Administrative Support: Process orders and monitor stock levels. Carry out general office duties to support the team. Liaise with overnight couriers and update customers accordingly.Call Handling: Answer calls from customers and engineers with confidence and courtesy. Process live quotations and advise on any shortages. Maintain accurate and timely communication.Compliance & Procedures: Follow all company policies and procedures. Uphold pricing accuracy, safety, and quality standards.Additional Duties: Process customer and supplier returns. Assist with other tasks as needed to support smooth operations.✅ What We're Looking For Strong customer service and communication skills. Excellent organisation and time management. Confident using computer systems and software. Ability to work independently and as part of a team. Experience in retail or a customer-facing role is desirable. Knowledge of electrical products or the electrical industry is a plus (but not essential).💡 Why Join Us? Be part of a growing, supportive team. Gain hands-on experience in the electrical supply sector. Opportunities for growth and training within the company.Why Work with Adecco: Generous Benefits: 20 days annual leave + 9 days bank holiday. Perks at Work: Access to discount vouchers and reward points. Support: 24/7 helpline and employee support programs. Additional Benefits: Eye care vouchers, and a competitive pension scheme.We can't wait to welcome you aboard! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website